Electric scooters are a great investment and it’s worth picking up some basic maintenance tips to help you protect that investment in the long term.
Recharging
Avoid fully depleting the battery while riding.
Never store the scooter with battery empty, always recharge to 50-60%.
Before recharging, make sure the scooter, charger, and the charging port are dry.
Do not charge the scooter immediately after use. Let it cool down for 1h before charging.
Use only the original charger.
Never leave the scooter unattended while charging.
Recharge the scooter in a safe area where the damage to the surrounding is limited in case of malfunction of the battery
Recharging of the scooter must not be continued for more than 1 hour after it is fully charged (green LED indicator on the charger).
Always replace the charging port cover after recharge to avoid water or other damage
Recharge the scooter in dry environment, away from flammable materials at 15-25°C.
Do not charge in direct sunlight or near fire.
Storing and Cleaning
Recharge the scooter to 50%-60% before storing it for any longer period.
Recharge the scooter (including new) again to 50%-60% every 2 (two) months when stored.
Store the scooter in a dry environment at 15-25°C, away from flammable materials.
Do not store the scooter outdoors.
Before cleaning, make sure the scooter is turned off and the charging port is covered.
Do not use water, alcohol, gas, kerosene, or any other chemical solvents for cleaning.
Do not use pressurised water guns or running water for cleaning.
The scooter is not waterproof. Do not expose it to rain or water nor soak it or wash it with water.
Maintenance
Before each use, run a quick check for: (i) error messages/signals; (ii) physical malfunction; (iii) excessive wear and tear, (iv) loose or broken parts; (v) any other damage or problems.
If any issues are present, the user must not use the scooter until the problems are fixed.
Wear and tear items (tire, brake-pads, etc) that do not require opening up the scooter, may be fixed by the user or by any service.
Electric scooter needs regular maintenance, similar to bicycle or any other vehicle.
To ensure the validity of the warranty and good condition of the scooter, it must be serviced once a year at the end of the season or at 500km (BASIC), 1000km (1000KM)and from that on at every 1000km.
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