KissMyWheels.ch offers you a large amount of payment solutions in order to complete your purchase online in a simple and safe manner.
Credit assessment and scoring:
KissMyWheels GmbH reserves the right to obtain creditworthiness information about the customer in order to protect its own interests within the framework of the purchase transaction and may forward customer data to third parties for this purpose.
For this purpose, the personal data required for a creditworthiness check (first and last name as well as address data) will be transmitted to an external credit agency. CRIF AG, Hagenholzstrasse 81, 8050 Zurich, carries out a corresponding assessment of the creditworthiness based on mathematical-statistical procedures. The information obtained on the statistical probability of a payment default is included in the decision on the establishment, implementation or termination of the contractual relationship.
The creditworthiness check is carried out in compliance with the relevant provisions of data protection law and with special consideration for your interests worthy of protection. Please note that only CRIF AG can provide information on the data used to calculate your creditworthiness profile.
Purchase on account / reminder fees:
The invoice is payable within 30 days. The invoice is paid on time if the amount owed is in the recipient's account by the end of the last day of the payment period.
If the payment deadline is not met and no fixed expiry date has been agreed, the customer shall be put in default of payment by means of a reminder. In the event of late payment, the defaulting customer will be charged interest on arrears of 5% plus reminder fees of CHF 25. If the debt is not settled even after a second/third reminder has been sent, KissMyWheels GmbH reserves the right to assign the debt to a third party or to instruct a debt collection agency, at the customer's expense.
Payment by instalments:
For payment by instalments you can choose between two or three instalments. For payment by instalments, a fixed fee of CHF 5.00 incl. VAT will be charged in addition to the basket value. For the processing of the instalment agreement we assign the claim. The instalments are to be paid as follows:
1st instalment is due within 10 days of the invoice date
2nd instalment is due within 40 days from date of invoice
3rd instalment is due within 70 days from the date of invoice.
In the event of default on an instalment payment, the total amount is due for payment immediately.
Example with three instalments, with a basket value of 1'500.00.-:
1st instalment 501.65.- (500.00.- cart + 1.65.- fee share) is due within 10 days of the invoice date.
2nd instalment 501.65.- (500.00.- goods keeper + 1.65.- fee share) is due within 40 days from date of invoice
3rd instalment 501.70.- (500.00.- goods keeper + 1.65.- fee share) is due within 70 days of the invoice date.
Legal prosecution/collection costs in the event of default in payment:
The amount of the legal costs/collection costs is calculated on the basis of the outstanding debt:
| Amount of claim in CHF | Legal prosecution/collection costs in CHF |
| 0 – 150 | max. 80.00 |
| 151 – 600 | max. 175.00 |
| 601 - 1000 | max. 230.00 |
| 1000.01 – 10‘000 | max. 860.00 |
| from 10'000.01 | 9% of the outstanding debt |
Disclosure of personal data:
Your personal data will be passed on to the transport company commissioned with the delivery or the corresponding financial service provider within the framework of the contract processing, insofar as this is necessary for the delivery or payment of the goods.
KissMyWheels.ch is the owner administrator of this website. Access to this website implies that you accept the limitations, conditions, remarks and reservations contained in this page and in other places of the site (the "Terms and Conditions"). KissMyWheels.ch reserves the right to modify the content of the website at any time.
2a: KissMyWheels.ch presents on its website the products to be sold with the main characteristics which provide the possibility for the potential consumer to know the essential characteristics of the products he wishes to buy before the final order is placed. All our products are described with the best possible precision; the pictures are intended to present an overview of the product with a certain configuration. Some photos may include optional or different accessories which are not included in the product price. Only the detailed description lists exactly the elements included with the product.
In case of error, we cannot be held responsible. Any operation not claimed within one month of the purchase date cannot give rise to a claim afterwards, except under a specific guarantee.
2b: The offers presented by KissMyWheels.ch are only valid within the limit of available stocks.
Prices are quoted in Swiss francs and include delivery charges. The prices include Swiss VAT.
The customer is responsible to pay the full price at the time of the order. At no time may the sums paid be considered as deposits or down payments. In case of payment on invoice or per installements, as an external payment provider, MF Group/BLUPAY ou POWERPAY offers the payment option ‘Pay by invoice’. You can simply pay for your online purchase by invoice using the order invoice. If you do not make the payment within the specified period, you will receive a subsequent monthly invoice the following month with an order overview.
When a purchase agreement is made, BLUPAY ou POWERPAY takes on the amount receivable and processes it using the payment method selected. By selecting purchase by invoice, you are also agreeing to our general conditions, BLUPAY ou POWERPAY's general conditions of purchase.
KissMyWheels.ch shall endeavor to keep up to date the website and all the indications relating to products and any price indications published therein, but cannot provide any guarantee in this respect.
4-a: Defect on a delivered product:
The legal warranty is valid 2 years or 2000 Km for all the vehicles except for consumables and batteries which are subject to a warranty of 6 months from date of delivery provided a normal usage. Motors from electric unicycles have a 1 year warranty.
If the device does not work or stops working during the validity period of the warranty the customer is required to contact KissMyWheels.ch by written form.
In case of dispute for hidden defects, the customer will be asked to return the product at his expense to KissMyWheels for expertise.
4-b: Return and exchange:
Returns and exchanges are possible within 10 days after receipt of the ordered items. Only products which have not been used, are clean, in perfect condition, labeled and in their original packaging can be returned or exchanged. The shipping costs remain at the charge of the customer. The refund can only be made by bank transfer, no refund in cash is possible.
In case of request for return or exchange, the customer must contact KissMyWheels.ch by written form.
4-c: Delivery issues linked to transport and parcel service:
Any issue concerning delivery (damage, missing product in relation to the delivery note, damaged package, broken products ...) must be declared on the delivery note in handwritten form together with the signature of the customer.
4-d: Following the ordinance OETV 741.41 articles 18.b and 18.d passed by the Switzerland federal counsel on the 19.06.1995; are considered “light motorcycles” all one person vehicles equipped with an electrical motor of maximum power 0,50 kW (2,00 kW for Gyropodes) able to reach a speed of maximum 20Km/h or 25km/h with pedaling assistance.
In summary by type of device, the current legislation applies:
Maximum speed: 20 km/h
Motor maximum power: 0,50 kW
Homologation: Not necessary
License plate: Not necessary
Minimum age of driver: 14 years old
Driver license: 14-16 years old = Cat. M / +16 years old not necessary
Helmet: Recommended but no obligation
Driving on cycle lanes: Authorized
Driving on public road: Authorized
Driving on pavement: Not authorized
Electric Gyropode (two-wheel device without handle):
Maximum speed: 20 km/h
Motor maximum power: 2,00 kW
Homologation: Necessary
License plate: Necessary
Minimum age of driver: 14 years old
Driver license: 14-16 years old = Cat. M / +16 years old not necessary
Helmet: Recommended but no obligation
Driving on cycle lanes: Authorized
Driving on public road: Authorized
Driving on pavement: Not authorized
Electric Unicycle or Gyropode (two-wheel or monowheel without handle):The Swiss law is still to be defined for these devices. Currently they cannot be homologated and are therefore not permitted outside of private areas. They are tolerated in most cities, but drivers can potentially be exposed to a fine.
Driving on cycle lanes: Not Authorized
Driving on public road: Not Authorized
Driving on pavement: Not authorized
Maximum speed: 25 km/h
Motor maximum power: 0,50 kW
Homologation: Not necessary
License plate: Not necessary
Minimum age of driver: 14 years old
Driver license: 14-16 years old = Cat. M / +16 years old not necessary
Helmet: Recommended but no obligation
Driving on cycle lanes: Authorized
Driving on public road: Authorized
Driving on pavement: Not authorized
KissMyWheels.ch disclaims all liability in case of change of legislation or in case of penalties or fines addressed to customers by the authorities. It is the customers’ sole responsibility to keep informed on the current legislation and restrictions linked to the use of the product.
4-e: The installation of a 20 Km/h speed locking / unlocking remote control device does not make the electric scooter road legal in Switzerland. This installation is made only at the request of the customer. KissMyWheels Sàrl cannot be prosecuted or held responsible in the event of a fine, accidents, vehicle seizure or other financial or legal consequences.
Unless otherwise specified, the operator is the owner of the portal. All trademarks, names, titles, logos, photos, drawings, texts and other material used on this portal are the property of a legal subject of KissMyWheels.ch. Opening pages, downloading or copying them does not lead to the acquisition of rights (user rights, intellectual property rights, etc.). Unless otherwise expressly authorized in writing, it is forbidden to reproduce, transmit (electronically or by any other means), modify, or use the portal for public or commercial purposes, in whole or in part.
KissMyWheels.ch does its best to ensure that the content of this website is correct and up-to-date at the time of publication. Nevertheless, KissMyWheels.ch does not claim or guarantee that the content is complete and without fault and declines any responsibility for any errors, omissions or imperfections.
Product data such as speed, range or load weight are provided to us by the manufacturers. The basis of calculation is a driver of 75Kg for a driving situation with a 0° slope and a wind of 0 Km/h.
KissMyWheels.ch disclaims all liability, to the extent permitted by law, for damage caused by correct or incorrect use of its products by the customer or third party, or relying on the content of this website or its products.
KissMyWheels.ch shall not be liable for any damages (including negligence) caused by access to, or inability to access, all or part of the portal. Access to the portal, the use of the portal and the possibility of saving or archiving the transmitted data are not guaranteed.
Disclaimer
KissMyWheels.ch shall not be liable for the loss or damage of plastic parts, wear parts (brakes, brake pads, stickers, tyres, inner tubes), aluminium parts or the folding system. This type of failure often results from misuse of the product by the owner, either through overloading or improper use (jumping on the pavement, riding on one wheel, off-road driving, driving in potholes at high speed excessive weight transfer to the handlebars while accelerating and braking).
The product is not intended for sporting or commercial purposes (rental, delivery, towing, transport of goods). The manufacturer's warranty does not apply if the buyer exchanges or modifies an electrical or mechanical part of the product, or when using a charger or battery that has not been sold by the manufacturer or KissMyWheels.ch. The manufacturer's warranty does not apply if the buyer has not properly serviced or repaired the product after an accident. The manufacturer's warranty does not apply to damage caused by water or corrosion.
KissMyWheels.ch undertakes to record manufacturing defects within 7 working days and attempts to repair the product within 3 working days from the date of acceptance of the customer for repair. The processing days for the fault are not added to the original warranty period.
The Buyer accepts that KissMyWheels.ch cannot be held responsible for body injuries, property damage, fines or penalties imposed on the owner by insurance, the authorities responsible for road traffic or the road network or other legal persons. It is up to the owner to keep up to date with legal developments regarding the circulation of his product. The owner is obliged to take out insurance in accordance with the legal provisions of the country.
The Buyer accepts that the Manufacturer's Warranty is limited to the maximum cost of repair or replacement of the Product. KissMyWheels.ch is not to be held responsible for financial losses, loss of profits or possible damage caused to the Buyer due to a malfunction of the product or the absence of the product during the repair. It should also be noted that the buyer of the device must ensure regular maintenance even after the warranty period has expired.
Warranty and use of the battery
The manufacturer's warranty for the battery is valid for 6 months or 2000 km. In case of a significant and permanent anomaly KissMyWheels.ch will do the repairs or will replace the components provided that the product was used under all warranty conditions and without any components being modified.
There is no guarantee of damage caused by the battery or an external network of the charging system. There is no guarantee of corrosion or damage caused by contact with water or moisture. Note that heavy rain may be responsible for the failure of your product's electrical system components.
Main causes of premature deterioration of battery performance:
Weight overload on electric scooter, bike or unicycle. Each electric vehicle model has a maximum load weight, which must not be exceeded. This load weight is determined by the manufacturer and is listed in the user manual or product specification. Do not hesitate to contact us if you weigh more than 75 kg and have doubts about the loading weight of a product.
Driving in heavy rain, which leads to the penetration of water.
Electric vehicles are not submersible, and manufacturers reject any complaints relating to water intrusion. It is therefore recommended not to drive in heavy rain nor on very wet roads.
Storage of a battery for more than 2 months without charging/ discharging.
The optimal storage of a lithium battery takes place in a dry place. It is recommended to charge the battery to about 50%. After that, the battery should be recharged for half an hour each month to activate the cells.
Initial acceleration with the gas without pushing.
In order to support the electric scooter or the electric bike at the start, it is advisable to give the vehicle a boost before accelerating with the gas.
Poor maintenance, tires not inflated enough, poor balance between gearbox and braking system. It is essential to regularly check the tyre pressure, the strength of the screws and the lubrication (grease) of the mechanical elements exposed to strong vibrations.
High humidity, too low (<5 ° C) or too high (> 45 ° C) temperatures.
The environment in which you store and use your electric scooter or electric bike has a major impact on the life span and range of your battery. It is normal to have a lower range (up to -20%) in cold or hot weather.
To charge your battery safely:
Please note that a lithium-ion battery is a powerful electrical component. It must always be charged under the constant supervision of an adult!
Place the charger on a non-combustible surface and away from combustible materials such as mattresses, carpets, curtains, etc.
In case of a strange smell, strange noises, flashing of the charging bulb, smoke or accidental contact with water, you must immediately disconnect the charger from the socket or turn off the power. Then place the product in an open place outside the building.
Do not expose the batteries to heat above 45 degrees. For example, you may not leave your product in a car parked in the sun.
An electric scooter with corrosion, water damage or the damp conditions is considered dangerous and unsuitable for use.
Using a charger that has not been sold with the product or is unsuitable for your product can cause a fire!
In the event of a fire caused by the battery or power supply, use sand or a special fire extinguisher. Never use water!
Tips for optimal load:
It is strongly recommended to charge the battery after each prolonged use. It is not recommended to fully discharge the battery.
It is recommended to connect the charger first to the socket and only then to connect the electric scooter, the electric bike or the electric unicycle.
After use, it is recommended to wait 20 minutes before charging the battery. This way, the battery has enough time to cool down before charging.
Apart from the information stored by its Internet Service Provider, KissMyWheels.ch will not collect any personally identifiable information when you visit this website, unless you voluntarily provide such data on your own will. The personal data collected by KissMyWheels.ch is strictly confidential. KissMyWheels.ch shall not disclose, divulge, sell, distribute, share or communicate to third parties the personal data you have provided to it, unless authorized by law or in connection with the sale of Product or delivery of a KissMyWheels.ch service (to ensure the continuity of the sale or service in question), or unless KissMyWheels.ch has obtained your permission.
You should also be aware that non-personal information and data can be automatically registered through "cookies". Cookies are information stored by websites to determine the frequency of use, facilitate access to websites, help you to use them, facilitate personalization of the site according to your preferences and to better target advertising. Cookies are usually automatically created and most websites use them. Almost all web browsers are configured to allow cookies to be created. If you prefer not to use cookies, you can set your browser to refuse cookies or to warn you before placing a cookie on your hard drive.
These General Terms and Conditions are subject to Swiss law and apply in accordance with the law, even in the case of disputes arising in other jurisdictions. All complaints concerning these Terms and Conditions or the use of this website are the sole responsibility of the Court of Lausanne, Switzerland. This website is accessible from all over Switzerland and from other countries. KissMyWheels.ch does not guarantee that the content of this website is in conformity with the laws of other countries. If you access this site from a country other than Switzerland, it is your responsibility to ensure that access to the site in question, as well as the download, use, and reliability of its content is in accordance with the legislation of the country in which you are located.
Last update made on 30 January 2021.
KissMyWheels GmbH
Route de Frontenex 60E
1207 Genf
Schweiz
IDE/UID CHE-304.966.162
